CUSTOMER SUPPORT
Shipping & Returns
Everything you need to know about shipping, delivery, returns, and getting help with your Mini Masti order.
We want every family to have a smooth experience from checkout to playtime. Below you'll find information about shipping, returns, and what to do if you need assistance with an order.
SHIPPING INFORMATION
Shipping Handled Through Amazon
Mini Masti products are currently purchased through Amazon and fulfilled using Amazon's delivery network.
Shipping times, delivery estimates, and tracking information are provided during Amazon checkout and may vary depending on your location, selected delivery options, and Amazon's fulfillment availability.
After placing an order, Amazon will provide tracking updates, delivery notifications, and order status information directly through your Amazon account.
RETURNS & REFUNDS
Returns Handled Through Amazon
Because Mini Masti products are currently purchased through Amazon, returns, refunds, exchanges, and order cancellations are managed through Amazon's return process.
If you need to return an item, request a refund, or cancel an order, please visit your Amazon account and follow the return instructions associated with your purchase.
Return eligibility, refund timing, replacement options, and order cancellations are determined by Amazon's current policies and may vary depending on the order, item condition, and delivery location.
ORDER ISSUES
Damaged, Defective, or Incorrect Items
We want every Mini Masti order to arrive safely and ready for play.
If your order arrives damaged, defective, incomplete, or if you receive the wrong item, please contact Amazon Customer Support as soon as possible through your Amazon account.
Amazon can assist with replacement requests, refunds, return shipping instructions, and other order-related issues according to Amazon's current policies.
For product-specific questions about your Mini Masti toy, you are always welcome to contact us directly and we will do our best to help.
NEED HELP?
We're Here to Help
Questions about your order, one of our products, or anything Mini Masti? We'd love to hear from you.
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